Shipping

Free Australia-Wide Delivery on Every Order. We believe getting premium care gear for your dog should be simple and transparent, with zero surprise shipping fees at checkout.

Dispatch & Delivery Timeline

  • Order Dispatch: All orders are packed and dispatched within 24 business hours from our Australian fulfillment partners.
  • Transit Window: Delivery typically takes 5–12 business days across metro and regional Australia.
  • End-to-End Tracking: As soon as your parcel is lodged, you will receive an automated shipping confirmation with your tracking link.

Delivery FAQs

How much is delivery?
Delivery is 100% free on all orders Australia-wide, no minimum spend required.
Can I change my delivery address?
If you need to adjust your shipping address, please contact us immediately through our Contact Page within 2 hours of ordering so we can intercept before dispatch.
30-Day Happy-Pet Guarantee:
Every order is backed by our full 30-day satisfaction guarantee. If the sizing or fit isn't perfect for your companion, we'll make it right.