How long does delivery take?
Orders dispatch within 24 hours. Delivery typically takes 5–12 business days depending on your location, with tracking sent to your email as soon as it ships.

What if it doesn't suit my pet?
You're covered by our 30-day happy-pet guarantee — reach out through Contact within 30 days of delivery and we'll sort out a refund.

Is checkout secure?
Yes — all payments are processed through Shopify's encrypted checkout. We never see or store your card details.

Do you ship internationally?
We currently offer 100% free tracked delivery Australia-wide on all orders. International shipping will be available soon.